Help centre

Requirements, installation, restore, and answers to the questions that come up most.

Requirements & compatibility

Safenix system requirements and compatibility Safenix currently supports Linux servers on x86_64 and ARM64, with no runtime dependencies for its statically compiled agent.

Installation

How do I update the Safenix agent automatically? The Safenix agent updates itself automatically without requiring intervention on the server.
Install the Safenix agent without systemd Safenix agent installation is not supported on systems that do not use systemd; use a systemd-based server instead.
Register a server and install the Safenix agent Register a systemd-based Linux server, install its Safenix agent, and verify that the first backup is protecting data.
How to uninstall the Safenix agent from a server Remove the Safenix agent manually after disconnecting the server from the dashboard and preserving the encryption password if needed.
Where to Find a Lost Safenix Installation Token Find out where the Safenix installation token appears, where it is stored after installation, and what to do if it is lost.

Configuration

Restore

Problems & error messages

Billing

Account